Symantec antivirus server not updating

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Managed Symantec Endpoint Protection (SEP) clients do not update virus definitions.

Question: Where can you get Virus Defs files (VDB/JDB) that you can drop on a Symantec Endpoint Protection Manager's incoming directory?

One or more of these files may be out of date, potentially resulting in partial or incorrect Live Update downloads.

Note: For most customers, it is appropriate to use the default, publicly accessible Symantec Live Update server. If the SEPM does not have internet access, then it is also possible to configure the SEPM to connect to a Live Update Administrator server to download content updates.

If you have set up an internal Live Update server, verify it is configured properly and that this machine can resolve the specified address.

The following steps should only be performed if troubleshooting steps indicate that the problem is due to Symantec Endpoint Protection Manager content not being properly registered with Live Update.

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